This Privacy Policy explains how we collect, use, and protect your personal data when you interact with the Team Liftoffswebsite or register for our workshops and services.
We are committed to safeguarding your privacy and complying with the UK General Data Protection Regulation (UK GDPR).
1. Who We Are
We are Pendragon Educational Publishers Ltd, trading as Team Liftoffs, and we are the data controller for the personal information you provide.
Our business address is:
1 Palk Street, Torquay, UK
You can contact us at info@pendragoned.co.uk for any questions about this policy or your data rights.
2. What Personal Data We Collect
We may collect and process the following personal information:
- Your full name and email address
- Company name or job title (if provided)
- Responses to assessments or surveys
- Payment details (processed via Gumroad or 2Checkout)
- Technical data such as location and browser type (via analytics)
We do not knowingly collect data from anyone under the age of 16.
3. How We Collect Your Data
We collect your data when you:
- Register for a workshop or event
- Sign up for our newsletter
- Complete an assessment or form
- Make a payment through Gumroad or 2Checkout
- Visit our website (cookies and basic analytics)
4. Why We Use Your Data
We only use your personal data for the following purposes:
- To register and manage your participation in workshops or events
- To send essential updates or information about your booking
- To send occasional newsletters or marketing emails only if you’ve opted in
We will not sell or share your personal data with third parties for marketing.
5. Third-Party Services
We use trusted third-party services to deliver our services, including:
- Gumroad & 2Checkout (payment processing)
- Substack (email communications)
- Miro, MS Teams, Trello, Zapier (event collaboration and logistics)
- WordPress (website platform)
Some of these providers (e.g., Substack, Gumroad) may store data outside the UK or EU. Where applicable, we ensure that appropriate safeguards (e.g., standard contractual clauses) are in place to protect your data.
6. How Long We Keep Your Data
We keep your contact and registration data for as long as necessary to provide our services or until you request deletion.
- If you unsubscribe from our mailing list, your email will be removed immediately.
- If you attend a workshop, your registration and invoice details may be retained for up to 6 years to meet financial or legal obligations.
7. Your Rights Under UK GDPR
You have the right to:
- Access your data
- Correct inaccurate data
- Request deletion of your data
- Object to our processing (e.g. marketing emails)
- Withdraw consent at any time
- Request a copy of your data in portable format
To exercise any of these rights, please email us at info@pendragoned.co.uk.
8. Cookies and Website Analytics
Our website may use cookies to help us understand how visitors use the site. You can disable cookies through your browser settings if you prefer.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website with the “last updated” date shown above.